MPS Emergency Restoration

During and after a storm, utilities have enough issues to deal with without the added stress of worrying about when and where critical products for power restoration are coming from. Power recovery is the highest priority for MacLean Power Systems. We want to take the guesswork and anxiety out of emergency situations by offering the highest level of customer services so that utilities can concentrate on restoring power to their customers. Some of these services include:

  • Web based tools that stay up to date on:
    • Emergency alert level
    • Storm stock inventory
    • Order status
    • Customer service contact information
  • Prioritized storm shipping from multiple locations to make sure utiliteis get the storm inventory they need, when and where it’s needed
  • Dedicated inventory of critical power restoration products for storm emergencies
  • Customer service and shipping representatives available by phone and email 24/7 during major emergency situations
  • Domestic manufacturing facilities which operate around the clock during storm emergencies for faster turnaround times of non-inventory items
  • Local sales representative network to provide order support and to help answer questions
  • MPS engineering support on-call to answer all technical questions

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