Frequently Asked Questions
Contact us at 855-MPS-SHIP for more information.
MPS Terms & Conditions can be found on the website footer.
To find your local MPS representative:
- Go to the Sales Rep Locator.
- Select the market in which you are interested.
- Click on or select the state or province in which you are interested.
- Click Search.
All distributor candidates must contact their local MPS representative.
To find your local MPS representative:
- Go to the Rep Locator.
- Select the market in which you are interested.
- Click on or select the state or province in which you are interested.
- Click Search.
During and after a storm, providing products for power restoration is the highest priority for MacLean Power Systems. In support of our customers, MPS will provide dedicated customer service, inventory and shipping support for the emergency material needs of storm restoration. Specific details of the policy are outlined in the document linked here.
- All Sales Rep personnel are able to obtain an account.
- Full line MPS distributor personnel sponsored by an MPS rep can open an account.
Usernames must be an email address ending with @.com. No usernames will be activated unless they are from a company email address - there are no exceptions. - Only approved full line MPS distributors or end users will be approved to open an account.
To protect your company's private pricing data, MPS requires you to "validate" your account by sending an email to your username/email address. The process to validate your account is as follows:
- Click the link on the email that asks you to re-validate your email.
- You will be redirected to the MPS website saying you've successfully validated your account.
- Your account access will be extended for 30 days.
If you do not receive the validation email and your account access has been suspended, please contact your MPS Customer Service Representative or send an email to webmaster@macleanpower.com.
Yes, you can access delivery and tracking information on your Purchase Orders on MPServiceNet. You will need to request an account since this is a secure section of our website.
Yes, MPS is ISO 9001:2015 certified. Copies of our current ISO certificates can be located by clicking on the ISO Certification link in the website's footer.
1-855-MPS-SHIP is a toll free number to reach MPS Customer Service or Human Resources.